Terms & Conditions
As of: March 2025
1. Scope
1.1 These General Terms and Conditions (GTC) apply to all business relationships of Strobel Industry GbR, Wagrienring 12-14, 23730 Sierksdorf, Germany (hereinafter "we" or "us"), with our customers (hereinafter "Customer"). They apply exclusively to entrepreneurs within the meaning of § 14 BGB (B2B).
1.2 Deviating, conflicting or supplementary GTC of the Customer shall not become part of the contract unless we expressly agree to their validity in writing.
1.3 These GTC also apply to future business with the Customer without the need for a renewed express agreement.
2. Conclusion of Contract
2.1 Our offers are non-binding and without obligation, unless expressly agreed otherwise.
2.2 An order by the Customer constitutes a binding contractual offer. The contract is concluded once we accept the order in writing (e.g. by email or order confirmation) or perform the service.
2.3 Information about services and prices on our website (www.strobel-industry.de) does not constitute a legally binding offer.
3. Services
3.1 We provide CNC manufacturing of milled and turned parts as well as contract manufacturing according to the specifications provided by the Customer (e.g. drawings, models).
3.2 Deviations from the Customer's specifications are permissible insofar as they are technically necessary and reasonable for the Customer. Technical descriptions and drawings are only binding if expressly confirmed as such.
4. Prices and Payment Terms
4.1 Prices are based on our current offer or order confirmation and are in Euros plus the applicable statutory VAT.
4.2 Payments are due either by prepayment or within 14 days of the invoice date without deduction, unless otherwise agreed in writing. For prepayment within 10 days, we grant 2% cash discount.
4.3 In the event of late payment by the Customer, we are entitled to charge default interest at a rate of 9 percentage points above the base interest rate pursuant to § 247 BGB as well as a flat-rate default charge pursuant to § 288 para. 5 BGB.
4.4 The Customer may only offset against undisputed or legally established claims or exercise a right of retention.
5. Delivery and Transfer of Risk
5.1 Delivery is ex works (EXW, Incoterms 2020) at our location in Sierksdorf, unless otherwise agreed.
5.2 Shipping costs are borne by the Customer. Shipping is arranged via a parcel service or freight forwarder.
5.3 The risk of accidental loss or deterioration of the goods passes to the Customer upon handover to the shipping carrier or upon collection by the Customer.
5.4 Delivery dates are only binding if expressly confirmed in writing as such. Delivery delays due to force majeure, supplier issues or unforeseeable obstacles extend the delivery period appropriately.
6. Retention of Title
6.1 We retain ownership of the delivered goods until full payment of all claims arising from the business relationship with the Customer. The Customer is entitled to process the goods in the ordinary course of business, provided our claims remain secured.
6.2 The Customer is obligated to treat the reserved goods with care and to inform us immediately of any seizures or other impairments.
7. Warranty
7.1 We provide warranty according to statutory provisions (§§ 434 ff. BGB), unless otherwise stipulated below.
7.2 Defect claims must be reported in writing immediately, but no later than within 10 working days of receipt of the goods. Hidden defects must be reported immediately upon discovery.
7.3 In the case of justified defects, we shall, at our discretion, provide supplementary performance through repair or replacement delivery. If supplementary performance fails, the Customer may demand a reduction in price or withdraw from the contract.
7.4 Returns are only possible by individual arrangement in the case of defects.
8. Liability
8.1 We are fully liable for intent and gross negligence as well as for damages arising from injury to life, body or health.
8.2 For simple negligence, we are only liable for breach of essential contractual obligations, whereby liability is limited to the foreseeable, contract-typical damage.
8.3 Liability for material defects is excluded if the material was provided by the Customer. In this case, our liability is limited to proper processing.
9. Confidentiality
9.1 We undertake to treat all information transmitted by the Customer, in particular drawings, models and specifications, confidentially and not to disclose them to third parties without consent.
9.2 The confidentiality obligation does not apply to information that is publicly known or becomes known to us independently of the Customer.
10. Final Provisions
10.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
10.2 The place of jurisdiction for all disputes arising from or in connection with this contract is the registered office of Strobel Industry GbR in Sierksdorf, insofar as the Customer is a merchant.
10.3 Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.